Shipping Policy
At Branwear, we want to make your shopping experience simple, convenient, and worry-free. That’s why we offer FREE SHIPPING on all orders, with no hidden shipping charges or unexpected delivery fees.
Please review our shipping policy below to learn more about our order processing and delivery procedures.
1. Free Shipping – No Hidden Fees
We are pleased to offer free standard shipping on all orders placed through Branwear.
- Free shipping on every order, regardless of order value.
- No minimum purchase requirement.
- No additional shipping charges at checkout.
- No hidden shipping fees.
The price displayed at checkout is the amount you are expected to pay for your order, excluding any applicable taxes that are clearly disclosed before payment.
2. Order Processing Time
Most Branwear products are customized or prepared specifically for each customer. Therefore, additional processing time may be required before an order is shipped.
- Order Processing: 1–3 business days.
- Customization and Production: Processing times may vary depending on the product and design requirements.
- Shipping: Orders are shipped after production and quality inspection are completed.
Business days are Monday through Friday, excluding public holidays.
Please note that customized products may require additional production time. Any specific processing estimates displayed on individual product pages will take precedence.
3. Estimated Delivery Time
Once your order has been processed and shipped, the estimated delivery time is as follows:
- United States: 5–10 business days.
- International Orders: 7–15 business days.
Delivery estimates begin from the shipment date, not the order date.
Please understand that these are estimated timeframes rather than guaranteed delivery dates. Actual delivery may vary depending on your location, customs procedures, carrier operations, and other factors beyond our control.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number to follow your shipment and check its delivery progress.
Please allow 24–72 hours for tracking information to become available after receiving your shipping confirmation, as carriers may need time to update their systems.
If you have not received tracking information within a reasonable timeframe, please contact our customer support team.
5. Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please double-check the following details before completing your purchase:
- Full recipient name.
- Complete street address.
- City, state, and postal code.
- Country.
- Valid phone number and email address.
If you need to update your shipping address, please contact us as soon as possible after placing your order.
We cannot guarantee address changes once an order has entered production or been shipped.
6. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or other government-imposed charges may apply depending on the destination country’s regulations.
Any applicable charges will be handled in accordance with local laws and customs requirements. Customers are responsible for any such charges unless otherwise stated at checkout.
Branwear does not add undisclosed shipping fees to orders.
7. Delayed or Lost Shipments
Although we work with shipping partners to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances such as:
- Severe weather conditions.
- Customs inspections or clearance procedures.
- Carrier service disruptions.
- Incorrect or incomplete delivery information.
- Other unexpected logistical issues.
If your package appears to be delayed or has not arrived within the estimated delivery period, please contact us. Our support team will help investigate the shipment and provide available assistance.
8. Incorrect or Damaged Items
We take care to ensure that every order is properly prepared and inspected before shipment.
If you receive an incorrect, defective, or damaged item, please contact us with your order number and clear photos of the issue.
Our team will review your request and work with you toward an appropriate resolution in accordance with our Return and Refund Policy.
9. Contact Us
If you have any questions about shipping, order processing, or delivery, please feel free to contact our support team.
Store: Branwear
Website: https://branwear.com/
We are happy to assist you with your order and provide any shipping information you may need.
Thank you for shopping with Branwear!
Free Shipping. No Hidden Fees. A Better Shopping Experience.
